Thank you for shopping with us. Your satisfaction is our priority. Please read our policy carefully to ensure you understand our process.

1. General Return and Exchange Acceptance

We accept returns and exchanges for items purchased in the United States.

  • Acceptable Returns: We accept returns for both defective and non-defective products.
  • Exchanges: We gladly accept exchanges.

2. Return Eligibility & Timeframe

To be eligible for a return or exchange:

  • Return Window: You must initiate the return process within 3 days of receiving your product.
  • Product Condition: The item must be in new, unused, and undamaged condition.

Any product returned outside the 3-day window will not be eligible for a refund or exchange.

3. How to Initiate a Return or Exchange?

To start a return or exchange, please contact our Customer Support team at contact@shopmylarbags.com with your order number and the reason for the return. Once your return is authorized, we will provide you with the necessary instructions.

4. Shipping and Return Methods

Return Label: We will provide you with a free return label that you can download and print. You will not be charged for return shipping.

Return Methods: Returns can be sent back to us in one of two ways:

  • By Mail: Using the provided free shipping label.

5. Refunds and Fees

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Restocking Fee: None
  • Refund Processing Time: If approved, your refund will be processed and applied to your original method of payment.
  • Please allow 7 days for the refund to be processed and credited.

6. Exchanges

If you requested an exchange, we will ship the new item to you after receiving and inspecting your original return. Exchanges are subject to the same 3-day return window and product condition requirements.

7. Cancellations

Order cancellations are only possible if your order has not yet been processed or shipped. Please contact us immediately if you wish to cancel an order.

Email: sales@shopmylarbags.com
Phone: +1 (773) 799-2775
Address: 3148 Industrial Blvd, West Sacramento, CA 95691, USA